Heathrow at ‘breaking’ point as Border Force struggles to cope, leaked memos warn

Heathrow approached “breaking” point last week, with passengers left so frustrated by delays that they resorted to storming past officials without showing their documents and slow handclapping staff in immigration halls.

Several times last week delays were reported in Terminal Five of up to two hours.

On Saturday BAA, the owner of Heathrow, tried to defuse tensions with a leaflet apologising to passengers for the “very long delays” and saying people entering the country “deserved a warmer welcome”.

The leaflet suggested that passengers should complain to the Home Office.

However, Marc Owen, the director of UK Border Agency operations at Heathrow, told BAA the leaflet was “inappropriate”.

Read more….

This entry was posted in Articles and tagged , by OyiaBrown. Bookmark the permalink.

About OyiaBrown

Please send me, as a comment to this page, any old material you have for inclusion in The Daily Joke Alert - to help enable us all to have our fancy tickled regularly! Never mind the state it's in as I tidy everything up prior to publication. Don't let good material go to waste - and so much does. In the interests of the environment we should always try to re-cycle everything, especially jokes. You know that makes sense! You may find some historical stuff here, but this does not really matter as humor is fairly timeless.

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.